Advantage Business Equipment Tech Talk

Paper Jams

Paper Jams Paper jams probably generate most of my service calls. I have a few suggestions users can try that may help. FIRST: When removing a jam, always pull out the paper very slowly and uniformly. Use both hands to distribute the force. If you tear the paper by...

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Half Tests

Half Tests On my first blog, I discussed image defects caused by Imaging Units. If you are sure or at least suspect the IU is not at fault and don’t have another IU to check it.  Performing a half test is the way to find out. When a laser printer creates a print, the...

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